tmp

@@ -5,6 +5,7 @@ namespace App\Models\WorkOrder;
 use App\Models\Base;
 use App\Models\Manage\ManageHr;
 use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Support\Facades\Log;
 
 class Tickets extends Base
 {
@@ -77,9 +78,48 @@ class Tickets extends Base
      * 3. 技术完成了工单
      *  - 通知第一负责人，通知企微群
      */
-    public function pushDing()
+    public function pushDing($action = 'create')
     {
+        try {
+            $ding = new TicketDing();
+            $ding->msgKey = 'sampleLink';
+            $ding->table_name = 'gl_tickets';
+            $ding->table_id = $this->id;
 
+            if ($action == 'create')
+            {
+                // 客户提交了工单
+                $ding->userIds = [$this->project->engineer_id];
+                $ding->msgParam = json_encode([
+                    'text' => "您有新的工单（ID: {$this->id}），请及时处理！",
+                    'title' => 'AI协同工单 - ' . $this->project->title,
+                    'picUrl' => 'https://hub.globalso.com/logocm.png',
+                    'messageUrl' => 'https://oa.quanqiusou.cn/afterorder?project_id=' . $this->project->uuid,
+                ], JSON_UNESCAPED_UNICODE);
+                $ding->save();
+            }elseif ($action == 'chat'){
+                // 客户补充了工单
+                $ding = new TicketDing();
+                $lastChat = TicketChat::where('ticket_id', $this->id)
+                    ->where('submit_side', 1)
+                    ->orderBy('id', 'desc')
+                    ->first();
+
+                $ding->userIds = [!empty($lastChat) ? $lastChat->manage_id : $this->project->engineer_id];
+                $ding->msgParam = json_encode([
+                    'text' => "客户补充了工单（ID: {$this->id}），请及时处理！",
+                    'title' => 'AI协同工单 - ' . $this->project->title,
+                    'picUrl' => 'https://hub.globalso.com/logocm.png',
+                    'messageUrl' => 'https://oa.quanqiusou.cn/afterorder?project_id=' . $this->project->uuid,
+                ], JSON_UNESCAPED_UNICODE);
+                $ding->save();
+            }elseif ($action == 'finish'){
+                // 完成工单
+
+            }
+        }catch (\Exception $exception){
+            Log::error(" | ERRPR | Ticket {$exception->getMessage()} \n {$exception->getTraceAsString()}");
+        }
     }
 
 }