gx

@@ -77,6 +77,7 @@ class TicketCount extends Command
         $ticketManageCountModel = new TicketDailyManageCount();
         foreach ($manageList as $item){
             $average_time = null;
+            $timeout_ratio = null;
             $this->output('按人员统计：执行的人员名称/id：'.$item['name'].'/'.$item['manage_id']);
             $ticketLogModel = new TicketLog();
             $ticket_num = $ticketLogModel->counts(['engineer_id'=>$item['manage_id'],'is_engineer'=>1]);
@@ -138,6 +139,7 @@ class TicketCount extends Command
         $date = Carbon::yesterday()->toDateString(); // "2025-08-07"
         foreach ($groupList as $item){
             $average_time = null;
+            $timeout_ratio = null;
             $this->output('组统计：执行的组/id：'.$item['name'].'/'.$item['id']);
             $manageIdArr = $manageHrModel->selectField(['belong_group'=>$item['id'],'status'=>1,'dept_id'=>1],'manage_id');
             $ticket_num = $ticketLogModel->counts(['engineer_id'=>['in',$manageIdArr],'is_engineer'=>1]);
@@ -197,6 +199,7 @@ class TicketCount extends Command
             ->groupBy('p.project_cate')
             ->pluck('ticket_count', 'project_cate');
         $timeout_num = $ticketModel->counts(['end_at'=>null,'plan_end_at'=>['>',date('Y-m-d H:i:s')]]);
+        $timeout_ratio = null;
         if(!empty($timeout_num)){
             $timeout_ratio = round($timeout_num / $ticket_num, 2);
         }