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1 个修改的文件
包含
23 行增加
和
3 行删除
| @@ -15,6 +15,7 @@ use App\Models\WorkOrder\TicketLog; | @@ -15,6 +15,7 @@ use App\Models\WorkOrder\TicketLog; | ||
| 15 | use App\Models\WorkOrder\TicketProject; | 15 | use App\Models\WorkOrder\TicketProject; |
| 16 | use App\Models\WorkOrder\Tickets; | 16 | use App\Models\WorkOrder\Tickets; |
| 17 | use Illuminate\Console\Command; | 17 | use Illuminate\Console\Command; |
| 18 | +use Illuminate\Support\Facades\Log; | ||
| 18 | 19 | ||
| 19 | class TicketCount extends Command | 20 | class TicketCount extends Command |
| 20 | { | 21 | { |
| @@ -56,6 +57,7 @@ class TicketCount extends Command | @@ -56,6 +57,7 @@ class TicketCount extends Command | ||
| 56 | $date = date('Y-m-d'); | 57 | $date = date('Y-m-d'); |
| 57 | $ticketManageCountModel = new TicketDailyManageCount(); | 58 | $ticketManageCountModel = new TicketDailyManageCount(); |
| 58 | foreach ($manageList as $item){ | 59 | foreach ($manageList as $item){ |
| 60 | + $this->output('执行的人员名称/id:'.$item['name'].'/'.$item['manage_id']); | ||
| 59 | $ticketLogModel = new TicketLog(); | 61 | $ticketLogModel = new TicketLog(); |
| 60 | $ticket_num = $ticketLogModel->counts(['engineer_id'=>$item['manage_id'],'is_engineer'=>1]); | 62 | $ticket_num = $ticketLogModel->counts(['engineer_id'=>$item['manage_id'],'is_engineer'=>1]); |
| 61 | //工单总时长 | 63 | //工单总时长 |
| @@ -65,6 +67,9 @@ class TicketCount extends Command | @@ -65,6 +67,9 @@ class TicketCount extends Command | ||
| 65 | $average_time = round($timeCount / $ticket_end_num, 2); | 67 | $average_time = round($timeCount / $ticket_end_num, 2); |
| 66 | } | 68 | } |
| 67 | $fastest_time = $ticketLogModel->formatQuery(['engineer_id'=>$item['manage_id'],'is_engineer'=>1,'end_at'=>['!=',null]])->min('end_time'); | 69 | $fastest_time = $ticketLogModel->formatQuery(['engineer_id'=>$item['manage_id'],'is_engineer'=>1,'end_at'=>['!=',null]])->min('end_time'); |
| 70 | + //超时工单数量 | ||
| 71 | + $timeout_num = $ticketLogModel->counts(['end_at'=>null,'plan_end_at'=>['>',date('Y-m-d H:i:s')]]); | ||
| 72 | + $complete_num = $ticketLogModel->counts(['end_at'=>['!=',null]]); | ||
| 68 | $data = [ | 73 | $data = [ |
| 69 | 'date'=>$date, | 74 | 'date'=>$date, |
| 70 | 'manage_id'=>$item['id'], | 75 | 'manage_id'=>$item['id'], |
| @@ -72,17 +77,32 @@ class TicketCount extends Command | @@ -72,17 +77,32 @@ class TicketCount extends Command | ||
| 72 | 'ticket_num'=>$ticket_num,//工单总数量 | 77 | 'ticket_num'=>$ticket_num,//工单总数量 |
| 73 | 'average_time'=>$average_time ?? '',//平均完成工单时长 | 78 | 'average_time'=>$average_time ?? '',//平均完成工单时长 |
| 74 | 'fastest_time'=>$fastest_time,//最快完成工单时间 | 79 | 'fastest_time'=>$fastest_time,//最快完成工单时间 |
| 75 | - 'timeout_num'=>'',//超时工单数量 | ||
| 76 | - 'complete_num'=>'',//完成工单数量 | 80 | + 'timeout_num'=>$timeout_num,//超时工单数量 |
| 81 | + 'complete_num'=>$complete_num,//完成工单数量 | ||
| 77 | ]; | 82 | ]; |
| 78 | //查询当前用户是否当日已有记录 | 83 | //查询当前用户是否当日已有记录 |
| 79 | $ticketManageInfo = $ticketManageCountModel->read(['date'=>$date,'manage_id'=>$item['id']],['id']); | 84 | $ticketManageInfo = $ticketManageCountModel->read(['date'=>$date,'manage_id'=>$item['id']],['id']); |
| 80 | if($ticketManageInfo === false){ | 85 | if($ticketManageInfo === false){ |
| 81 | //TODO::执行新增 | 86 | //TODO::执行新增 |
| 82 | - | 87 | + $ticketManageCountModel->addReturnId($data); |
| 83 | }else{ | 88 | }else{ |
| 84 | //TODO::执行编辑 | 89 | //TODO::执行编辑 |
| 90 | + $ticketManageCountModel->edit($data,['id'=>$ticketManageInfo['id']]); | ||
| 85 | } | 91 | } |
| 86 | } | 92 | } |
| 93 | + return true; | ||
| 94 | + } | ||
| 95 | + | ||
| 96 | + /** | ||
| 97 | + * @remark :日志 | ||
| 98 | + * @name :output | ||
| 99 | + * @author :lyh | ||
| 100 | + * @method :post | ||
| 101 | + * @time :2025/8/8 11:43 | ||
| 102 | + */ | ||
| 103 | + public function output($message) | ||
| 104 | + { | ||
| 105 | +// Log::channel('ticket_log')->info($message); | ||
| 106 | + echo date('Y-m-d H:i:s') . ' ' . $message . PHP_EOL; | ||
| 87 | } | 107 | } |
| 88 | } | 108 | } |
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