作者 lyh

未续费项目增加搜索

... ... @@ -14,6 +14,7 @@ use App\Models\Manage\ManageHr;
use App\Models\Ticket\TicketDailyCount;
use App\Models\Ticket\TicketDailyDeptCount;
use App\Models\Ticket\TicketDailyManageCount;
use App\Models\Ticket\TicketMonthManageCount;
use App\Models\Ticket\TicketWeekManageCount;
use App\Models\WorkOrder\TicketLog;
use App\Models\WorkOrder\TicketProject;
... ... @@ -57,7 +58,14 @@ class TicketCount extends Command
$this->manage_action();
}
if($action == 'manage_week_action'){
$this->manage_week_action();
$startOfLastWeek = Carbon::now()->subWeek()->startOfWeek(); // 上周一 00:00:00
$endOfLastWeek = Carbon::now()->subWeek()->endOfWeek(); // 上周日 23:59:59
$this->manage_week_month_action($startOfLastWeek,$endOfLastWeek,(new TicketWeekManageCount()));
}
if($action == 'manage_month_action'){
$startOfLastMonth = Carbon::now()->subMonth()->startOfMonth(); // 上个月 1号 00:00:00
$endOfLastMonth = Carbon::now()->subMonth()->endOfMonth(); // 上个月最后一天 23:59:59
$this->manage_week_month_action($startOfLastMonth,$endOfLastMonth,(new TicketMonthManageCount()));
}
if($action == 'dept_action'){
$this->dept_action();
... ... @@ -142,29 +150,26 @@ class TicketCount extends Command
}
/**
* @remark :按周统计数据
* @remark :按周/月统计数据
* @name :manage_week_action
* @author :lyh
* @method :post
* @time :2025/8/30 9:36
*/
public function manage_week_action(){
public function manage_week_month_action($startOfLast,$endOfLast,$model = (new TicketWeekManageCount)){
$manageHrModel = new ManageHr();
$manageList = $manageHrModel->list(['status'=>1,'dept_id'=>['in',[1,2]]],'id',['id','dept_id','manage_id','name','nickname']);
$ticketManageCountModel = new TicketWeekManageCount();
$startOfLastWeek = Carbon::now()->subWeek()->startOfWeek(); // 上周一 00:00:00
$endOfLastWeek = Carbon::now()->subWeek()->endOfWeek(); // 上周日 23:59:59
$ticketLogModel = new TicketLog();
foreach ($manageList as $item){
$this->output('按人员统计:执行的人员名称/id:'.$item['name'].'/'.$item['manage_id']);
//上一周新增工单总数
$add_num = $ticketLogModel->counts(['created_at'=>['between',[$startOfLastWeek,$endOfLastWeek]],'engineer_id'=>$item['manage_id'],'is_engineer'=>1,'status'=>['!=',9]]);
$add_num = $ticketLogModel->counts(['created_at'=>['between',[$startOfLast,$endOfLast]],'engineer_id'=>$item['manage_id'],'is_engineer'=>1,'status'=>['!=',9]]);
//上一周完成工单(创建+完成都在当周,算一条有效数据)
$complete_num = $ticketLogModel->counts(['created_at'=>['between',[$startOfLastWeek,$endOfLastWeek]],'engineer_id'=>$item['manage_id'],'status'=>['!=',9],'is_engineer'=>1,'end_at'=>['between',[$startOfLastWeek,$endOfLastWeek]]]);
$complete_num = $ticketLogModel->counts(['created_at'=>['between',[$startOfLast,$endOfLast]],'engineer_id'=>$item['manage_id'],'status'=>['!=',9],'is_engineer'=>1,'end_at'=>['between',[$startOfLast,$endOfLast]]]);
//上一周最快完成时长
$fastest_time = $ticketLogModel->formatQuery(['engineer_id'=>$item['manage_id'],'status'=>['!=',9],'is_engineer'=>1,'end_at'=>['between',[$startOfLastWeek,$endOfLastWeek]]])->min('end_time');
$fastest_time = $ticketLogModel->formatQuery(['engineer_id'=>$item['manage_id'],'status'=>['!=',9],'is_engineer'=>1,'end_at'=>['between',[$startOfLast,$endOfLast]]])->min('end_time');
//上一周完成工单总时长
$timeCount = $ticketLogModel->formatQuery(['created_at'=>['between',[$startOfLastWeek,$endOfLastWeek]],'end_at'=>['between',[$startOfLastWeek,$endOfLastWeek]],'engineer_id'=>$item['manage_id'],'is_engineer'=>1,'status'=>['!=',9]])->sum('end_time');
$timeCount = $ticketLogModel->formatQuery(['created_at'=>['between',[$startOfLast,$endOfLast]],'end_at'=>['between',[$startOfLast,$endOfLast]],'engineer_id'=>$item['manage_id'],'is_engineer'=>1,'status'=>['!=',9]])->sum('end_time');
if(!empty($timeCount)){
$average_time = round($timeCount / $complete_num, 3);
}
... ... @@ -177,17 +182,17 @@ class TicketCount extends Command
'complete_num'=>$complete_num,//完成工单数量
'dept_id'=>$item['dept_id'],
'timeout_ratio'=>$timeout_ratio ?? null,
'start_at'=>$startOfLastWeek,
'end_at'=>$endOfLastWeek
'start_at'=>$startOfLast,
'end_at'=>$endOfLast
];
//查询当前用户是否当日已有记录
$ticketManageInfo = $ticketManageCountModel->read(['start_at'=>$startOfLastWeek,'end_at'=>$endOfLastWeek,'manage_id'=>$item['id']],['id']);
$ticketManageInfo = $model->read(['start_at'=>$startOfLast,'end_at'=>$endOfLast,'manage_id'=>$item['id']],['id']);
if($ticketManageInfo === false){
//TODO::执行新增
$ticketManageCountModel->addReturnId($data);
$model->addReturnId($data);
}else{
//TODO::执行编辑
$ticketManageCountModel->edit($data,['id'=>$ticketManageInfo['id']]);
$model->edit($data,['id'=>$ticketManageInfo['id']]);
}
}
return true;
... ...
<?php
/**
* @remark :
* @name :TicketDailyManageCount.php
* @author :lyh
* @method :post
* @time :2025/8/7 17:52
*/
namespace App\Models\Ticket;
use App\Models\Base;
/**
* @remark :工单日统计:按照人员统计(月)
* @name :TicketDailyManageCount
* @author :lyh
* @method :post
* @time :2025/8/7 17:53
*/
class TicketMonthManageCount extends Base
{
protected $table = 'gl_ticket_month_manage_count';
}
... ...