合并分支 'lyh-server' 到 'master'

超过120小时未处理的工单



查看合并请求 !2704

@@ -132,6 +132,9 @@ class TicketCount extends Command
                 $timeout_ratio = round($timeout_num / $ticket_num, 3);
                 $timeout_ratio = round($timeout_num / $ticket_num, 3);
             }
             }
             $date = date('Y-m-d');
             $date = date('Y-m-d');
+            if(!empty($complete_num)){
+                $complete_ratio = round($complete_num / $ticket_num, 2);
+            }
             $data = [
             $data = [
                 'date'=>$date,
                 'date'=>$date,
                 'manage_id'=>$item['id'],
                 'manage_id'=>$item['id'],
@@ -143,7 +146,7 @@ class TicketCount extends Command
                 'complete_num'=>$complete_num,//完成工单数量
                 'complete_num'=>$complete_num,//完成工单数量
                 'dept_id'=>$item['dept_id'],
                 'dept_id'=>$item['dept_id'],
                 'timeout_ratio'=>$timeout_ratio ?? null,
                 'timeout_ratio'=>$timeout_ratio ?? null,
-                'complete_ratio'=>round($timeCount / $complete_num, 2)
+                'complete_ratio'=>$complete_ratio ?? null
             ];
             ];
             //查询当前用户是否当日已有记录
             //查询当前用户是否当日已有记录
             $ticketManageInfo = $ticketManageCountModel->read(['date'=>$date,'manage_id'=>$item['id']],['id']);
             $ticketManageInfo = $ticketManageCountModel->read(['date'=>$date,'manage_id'=>$item['id']],['id']);