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@@ -10,9 +10,13 @@ |
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namespace App\Http\Logic\Aside\Ticket;
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use App\Http\Logic\Aside\BaseLogic;
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use App\Models\Manage\ManageHr;
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use App\Models\Project\Project;
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use App\Models\Ticket\TicketDailyCount;
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use App\Models\Ticket\TicketDailyDeptCount;
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use App\Models\Ticket\TicketDailyManageCount;
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use App\Models\WorkOrder\TicketLog;
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use App\Models\WorkOrder\TicketProject;
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use App\Models\WorkOrder\Tickets;
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use Illuminate\Support\Carbon;
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@@ -39,6 +43,9 @@ class TicketLogic extends BaseLogic |
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$data['add_num'] = $ticketModel->counts(['created_at'=>['between',[$date.' 00:00:00',$date.' 23:59:59']]]);//今日新增工单
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$data['processed_num'] = $ticketModel->counts(['end_at'=>['between',[$date.' 00:00:00',$date.' 23:59:59']]]);//今日已处理工单
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$data['untreated_num'] = $ticketModel->counts(['end_at'=>null]);//今日未处理工单
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$submit_a_side = $ticketModel->formatQuery(['submit_side'=>1])->sum('submit_side');
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$submit_b_side = $ticketModel->formatQuery(['submit_side'=>2])->sum('submit_side');
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$data['source'] = ['a'=>$submit_a_side,'b'=>$submit_b_side];
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return $this->success($data);
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}
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@@ -52,16 +59,42 @@ class TicketLogic extends BaseLogic |
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public function getDailyTicketCount(){
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$date = Carbon::yesterday()->toDateString(); //昨日时间
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$dailyModel = new TicketDailyCount();
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$dailyList = $dailyModel->list(['date'=>$date],'average_time',['*'],'desc',5);//取最近5条数据
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$dailyList = $dailyModel->list([],'date',['*'],'desc',5);//取最近5条数据
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$manageModel = new TicketDailyManageCount();
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$manageList = $manageModel->list(['date'=>$date],'average_time',['*'],'desc',5);//取最近5条数据
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$manageList = $manageModel->list(['date'=>$date,'ticket_num'=>['!=',0],'average_time'=>['!=','']],'average_time',['*'],'asc',5);//取最近5条数据
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$deptModel = new TicketDailyDeptCount();
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$deptList = $deptModel->list(['date'=>$date],'average_time',['*'],'desc',5);
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$deptList = $deptModel->list(['date'=>$date,'ticket_num'=>['!=',0]],'average_time',['*'],'asc',5);
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$data = ['daily'=>$dailyList,'manage'=>$manageList,'dept'=>$deptList];
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return $this->success($data);
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}
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/**
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* @remark :获取随机工单列表(20条)
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* @name :ticketList
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* @author :lyh
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* @method :post
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* @time :2025/8/12 11:06
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*/
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public function getTicketList(){
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$ticketsList = Tickets::select(['project_id','title','end_at','end_time','id'])->inRandomOrder()->limit(20)->get();
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$projectModel = new TicketProject();
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$ticketLogModel = new TicketLog();
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$manageModel = new ManageHr();
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foreach ($ticketsList as $key => $item){
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$item['project_name'] = $projectModel->getValue(['id'=>$item['project_id']],'title');
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$engineer_id = $ticketLogModel->getValue(['ticket_id'=>$item['id'],'is_engineer'=>1],'engineer_id');
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if(!empty($engineer_id)){
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$item['manage_name'] = $manageModel->getValue(['manage_id'=>$engineer_id],'name');
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}else{
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$item['manage_name'] = '未分配';
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}
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$ticketsList[$key] = $item;
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$item['status'] = (empty($item['end_at']) ? '未完成' : '完成');
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}
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return $this->success($ticketsList);
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}
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/**
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* @remark :根据技术组获取
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* @name :getManageTicketCount
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* @author :lyh
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