<?php

namespace App\Models\WorkOrder;

use App\Models\Base;
use App\Models\Manage\Manage;
use App\Models\Manage\ManageHr;
use Illuminate\Database\Eloquent\Factories\HasFactory;

class TicketLog extends Base
{
    use HasFactory;

    protected $table = 'gl_ticket_logs';

    const STATUS_PEDDING = 0; // 待处理
    const STATUS_PROCESSING = 1; // 处理中
    const STATUS_COMPLETED = 2; // 已完成
    const STATUS_CLOSED = 3; // 已关闭

    public function engineer()
    {
        return $this->belongsTo(ManageHr::class, 'engineer_id', 'manage_id')
            ->select(['manage_id', 'name', 'nickname']);
    }

    public function ticket()
    {
        return $this->belongsTo(Tickets::class, 'ticket_id', 'id');
    }

}