<?php
/**
 * @remark :
 * @name   :TicketCount.php
 * @author :lyh
 * @method :post
 * @time   :2025/8/7 17:42
 */

namespace App\Console\Commands\Ticket;

use App\Models\Manage\ManageHr;
use App\Models\Ticket\TicketDailyManageCount;
use Illuminate\Console\Command;

class TicketCount extends Command
{
    /**
     * The name and signature of the console command.
     *
     * @var string
     */
    protected $signature = 'ticket_count {action}';

    /**
     * The console command description.
     *
     * @var string
     */
    protected $description = '日统计工单';

    /**
     * @remark :统计脚本
     * @name   :handle
     * @author :lyh
     * @method :post
     * @time   :2025/8/7 17:45
     */
    public function handle(){

    }

    /**
     * @remark :按管理员统计（只统计技术组）
     * @name   :manage_action
     * @author :lyh
     * @method :post
     * @time   :2025/8/7 17:45
     */
    public function manage_action(){
        $manageHrModel = new ManageHr();
        $manageList = $manageHrModel->list(['status'=>1,'dept_id'=>1],'id',['id','name','nickname']);
        $date = date('Y-m-d');
        $ticketManageCountModel = new TicketDailyManageCount();
        foreach ($manageList as $item){
            $data = [
                'date'=>$date,
                'manage_id'=>$item['id'],
                'manage_name'=>$item['name'],
                'ticket_num'=>'',//工单总数量
                'average_time'=>'',//平均完成工单时长
                'fastest_time'=>'',//最快完成工单时间
                'timeout_num'=>'',//超时工单数量
                'complete_num'=>'',//完成工单数量
            ];
            //查询当前用户是否当日已有记录
            $ticketManageInfo = $ticketManageCountModel->read(['date'=>$date,'manage_id'=>$item['id']],['id']);
            if($ticketManageInfo === false){
                //TODO::执行新增

            }else{
                //TODO::执行编辑
            }
        }
    }
}