AsideTicketController.php
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<?php
namespace App\Http\Controllers\Aside\WorkOrder;
use App\Enums\Common\Code;
use App\Http\Controllers\Aside\BaseController;
use App\Http\Requests\Aside\WorkOrder\AsideTicketStoreRequest;
use App\Http\Requests\Aside\WorkOrder\AsideTicketListRequest;
use App\Http\Requests\Aside\WorkOrder\AsideTicketUpdateRequest;
use App\Http\Requests\Aside\WorkOrder\TicketProjectListRequest;
use App\Models\Workchat\MessagePush;
use App\Models\WorkOrder\TicketLog;
use App\Models\WorkOrder\TicketProject;
use App\Models\WorkOrder\Tickets;
use Illuminate\Support\Facades\DB;
class AsideTicketController extends BaseController
{
/**
* A端查看所有工单
*
* @return \Illuminate\Http\Response
*/
public function index(AsideTicketListRequest $request)
{
$validated = $request->validated();
$lists = Tickets::with([
'logs.engineer:id,name',
'project',
])
->when(!empty($validated['engineer_id']), function ($query) use ($validated) {
// 查 gl_tickets 表 submit_user_id 或 gl_ticket_logs 表 engineer_id
$engineerId = $validated['engineer_id'];
return $query->where(function ($q) use ($engineerId) {
$q->where('submit_user_id', $engineerId)
->orWhereHas('logs', function ($q1) use ($engineerId) {
$q1->where('engineer_id', $engineerId);
});
});
})
->when($request->input('project_id') !== null, function ($query) use ($request) {
// project_id 查 gl_ticket_projects.uuid
$projectId = $request->input('project_id');
return $query->whereHas('project', function ($q) use ($projectId) {
$q->where('uuid', $projectId);
});
})
->when($request->input('status') !== null, function ($query) use ($request) {
// status 查 gl_tickets.status
$status = $request->input('status');
return $query->where('status', $status);
})
->when($request->input('search'), function ($query) use ($request) {
// search 查 gl_tickets.title 或 gl_ticket_projects.title 或 gl_ticket_projects.company_name
$search = $request->input('search');
return $query->where(function ($q) use ($search) {
$q->where('title', 'like', '%' . $search . '%')
->orWhereHas('project', function ($q1) use ($search) {
$q1->where('title', 'like', '%' . $search . '%')
->orWhere('company_name', 'like', '%' . $search . '%');
});
});
})
->orderBy('id', 'desc')
->paginate($this->row, ['*'], 'page', $this->page);
$this->response('success', Code::SUCCESS, $lists);
}
/**
* @param $search
* @return void
* V5V6所有项目
*/
public function getProjects($search)
{
$projects = TicketProject::where('is_del', 0)
->where(function ($query) use ($search) {
// 查找项目名称或公司名称
$query->where('title', 'like', '%' . $search . '%')
->orWhere('company_name', 'like', '%' . $search . '%');
})
->get();
$this->response('success', Code::SUCCESS, $projects);
}
/**
* @param TicketProjectListRequest $request
* @return void
* A端V5V6项目列表
*/
public function projectList(TicketProjectListRequest $request)
{
$validated = $request->validated();
$lists = TicketProject::where('is_del', 0)
->when(!empty($validated['search']), function ($query) use ($validated) {
// 查找项目名称或公司名称
$search = $validated['search'];
return $query->where(function ($q) use ($search) {
$q->where('title', 'like', '%' . $search . '%')
->orWhere('company_name', 'like', '%' . $search . '%');
});
})
->when(!empty($validated['version']), function ($query) use ($validated) {
// 版本号筛选
$version = $validated['version'];
return $query->where('version', $version);
})
->when(!empty($validated['project_cate']), function ($query) use ($validated) {
// 版本号筛选
$project_cate = $validated['project_cate'];
return $query->where('project_cate', $project_cate);
})
->paginate($this->row, ['*'], 'page', $this->page);
$this->response('success', Code::SUCCESS, $lists);
}
/**
* Store a newly created resource in storage.
*
* @param \Illuminate\Http\Request $request
* @return \Illuminate\Http\Response
*/
public function store(AsideTicketStoreRequest $request)
{
$request->validated();
$project = TicketProject::where('uuid', $request->input('project_id'))->first();
if ($project->is_del) $this->response('该项目状态异常', Code::USER_MODEL_NOTFOUND_ERROE);
$result = DB::transaction(function () use ($request, $project) {
$ticket = new Tickets();
$ticket->project_id = $project->id;
$ticket->title = $request->input('title');
$ticket->content = $request->input('content');
// $files = [NULL]
$files = $request->input('files');
if (empty($files) || (is_array($files) && count(array_filter($files, function($v){ return !is_null($v); })) === 0)) {
$ticket->files = null;
} else {
$ticket->files = json_encode($files);
}
$ticket->submit_side = 1; // 1 for A-side submission
$ticket->submit_user_id = $this->manage['id'];
$ticket->submit_username = $this->manage['name'];
$ticket->save();
// A 端提工单,都是针对客户提的需求等开发任务;比如翻译,修改页面等。。。
foreach ($request->input('engineer_ids', []) as $engineer_id) {
$log = new TicketLog();
$log->engineer_id = $engineer_id;
$ticket->logs()->save($log);
}
return $ticket;
});
$this->response('success', Code::SUCCESS, $result->toArray());
}
/**
* Display the specified resource.
*
* @param int $id
* @return \Illuminate\Http\Response
*/
public function show($id)
{
$ticket = Tickets::with([
'logs.engineer',
'project.projectV6:id,company,title',
])->find($id);
if (!$ticket) $this->response('工单不存在', Code::USER_MODEL_NOTFOUND_ERROE);
$this->response('success', Code::SUCCESS, $ticket->toArray());
}
/**
* A端负责人修改工单
* 1. 邀请同事
* 2. 修改工单状态
*/
public function update(AsideTicketUpdateRequest $request, $id)
{
$request->validated();
$ticket = Tickets::find($id);
if (!$ticket) $this->response('工单不存在', Code::USER_MODEL_NOTFOUND_ERROE);
// 开始修改
$result = DB::transaction(function () use ($request, $ticket) {
if ($request->input('engineer_ids'))
{
// 有邀请工程师协同处理
foreach ($request->input('engineer_ids') as $engineer_id)
{
try {
// 利用唯一索引去重
$new_log = new TicketLog();
$new_log->engineer_id = $engineer_id;
$ticket->logs()->save($new_log);
}catch (\Exception $exception){}
}
}
$ticket->reply = $request->input('reply', null);
$ticket->status = $request->input('status', $ticket->status);
if ($ticket->status == Tickets::STATUS_COMPLETED)
{
// 完成工单,把子任务里面未完成的工单改为完成
$ticket->end_at = now();
$ticket->logs()->where('status', '<', TicketLog::STATUS_COMPLETED)
->update(['status' => TicketLog::STATUS_COMPLETED, 'end_at' => now()]);
}
$ticket->save();
return $ticket;
});
$this->response('success', Code::SUCCESS, $result->toArray());
}
/**
* Remove the specified resource from storage.
*
* @param int $id
* @return \Illuminate\Http\Response
*/
public function destroy($id)
{
//
}
/**
* 手动触发,推送工单到企微群
*/
public function pushNotify($id)
{
$project = TicketProject::where('uuid', $id)
->where('is_del', 0)
->first();
if (empty($project))
$this->response('工单项目不存在', Code::USER_MODEL_NOTFOUND_ERROE);
if (empty($project->wechat_group_id)) {
$this->response('该工单没有绑定的企微群', Code::USER_MODEL_NOTFOUND_ERROE);
}
$project->pushWechatGroupMsg();
$this->response('success', Code::SUCCESS);
}
}