合并分支 'lyh-server' 到 'master'

gx



查看合并请求 !2533

@@ -162,6 +162,11 @@ class TicketCount extends Command
         $ticketModel = new Tickets();
         $ticketModel = new Tickets();
         $date = Carbon::yesterday()->toDateString(); // "2025-08-07"
         $date = Carbon::yesterday()->toDateString(); // "2025-08-07"
         $ticket_num = $ticketModel->counts(['id'=>['!=',0]]);
         $ticket_num = $ticketModel->counts(['id'=>['!=',0]]);
+        $time_end_num = $ticketModel->counts(['end_at'=>['!=',null]]);//已完成的工单
+        $time_end_count = $ticketModel->formatQuery(['end_at'=>['!=',null]])->sum('end_time');//已完成工单时长
+        if(!empty($time_end_count)){
+            $average_time = round($time_end_count / $time_end_num, 2);
+        }
         $add_num = $ticketModel->counts(['created_at'=>['between',[$date.' 00:00:00',$date.' 23:59:59']]]);
         $add_num = $ticketModel->counts(['created_at'=>['between',[$date.' 00:00:00',$date.' 23:59:59']]]);
         $untreated_num = $ticketModel->counts(['end_at'=>null]);
         $untreated_num = $ticketModel->counts(['end_at'=>null]);
         $processed_num = $ticketModel->counts(['end_at'=>['between',[$date.' 00:00:00',$date.' 23:59:59']]]);
         $processed_num = $ticketModel->counts(['end_at'=>['between',[$date.' 00:00:00',$date.' 23:59:59']]]);
@@ -173,6 +178,7 @@ class TicketCount extends Command
             'add_num'=>$add_num,
             'add_num'=>$add_num,
             'untreated_num'=>$untreated_num,
             'untreated_num'=>$untreated_num,
             'processed_num'=>$processed_num,
             'processed_num'=>$processed_num,
+            'average_time'=>$average_time ?? '',
             'source'=>json_encode(['a'=>$submit_a_side,'b'=>$submit_b_side],true),
             'source'=>json_encode(['a'=>$submit_a_side,'b'=>$submit_b_side],true),
         ];
         ];
         $ticketDailyModel = new TicketDailyCount();
         $ticketDailyModel = new TicketDailyCount();