合并分支 'lyh-server' 到 'master'

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查看合并请求 !2667

@@ -94,7 +94,19 @@ class TicketCount extends Command
                 $fastest_time = null;
                 $fastest_time = null;
             }
             }
             //超时工单数量
             //超时工单数量
-            $timeout_num = $ticketLogModel->counts(['engineer_id'=>$item['manage_id'],'is_engineer'=>1,'plan_end_at'=>['>',date('Y-m-d H:i:s')]]);
+            $timeout_num = $ticketLogModel
+                ->where('engineer_id', $item['manage_id'])
+                ->where('is_engineer', 1)
+                ->where(function ($query) {
+                    $query->where(function ($q) {
+                        $q->whereNotNull('end_at')
+                            ->whereColumn('plan_end_at', '>', 'end_at');
+                    })->orWhere(function ($q) {
+                        $q->whereNull('end_at')
+                            ->where('plan_end_at', '>', now());
+                    });
+                })
+                ->count();
             if(!empty($timeout_num)){
             if(!empty($timeout_num)){
                 $timeout_ratio = round($timeout_num / $ticket_num, 3);
                 $timeout_ratio = round($timeout_num / $ticket_num, 3);
             }
             }
@@ -148,7 +160,19 @@ class TicketCount extends Command
                 $average_time = round($timeCount / $ticket_num, 3);
                 $average_time = round($timeCount / $ticket_num, 3);
             }
             }
             //超期工单数量
             //超期工单数量
-            $timeout_num = $ticketLogModel->counts(['engineer_id'=>['in',$manageIdArr],'is_engineer'=>1,'plan_end_at'=>['>',date('Y-m-d H:i:s')]]);
+            $timeout_num = $ticketLogModel
+                ->where('engineer_id', $item['manage_id'])
+                ->where('is_engineer', 1)
+                ->where(function ($query) {
+                    $query->where(function ($q) {
+                        $q->whereNotNull('end_at')
+                            ->whereColumn('plan_end_at', '>', 'end_at');
+                    })->orWhere(function ($q) {
+                        $q->whereNull('end_at')
+                            ->where('plan_end_at', '>', now());
+                    });
+                })
+                ->count();
             if(!empty($timeout_num)){
             if(!empty($timeout_num)){
                 $timeout_ratio = round($timeout_num / $ticket_num, 3);
                 $timeout_ratio = round($timeout_num / $ticket_num, 3);
             }
             }
@@ -199,7 +223,17 @@ class TicketCount extends Command
             )
             )
             ->groupBy('p.project_cate')
             ->groupBy('p.project_cate')
             ->pluck('ticket_count', 'project_cate');
             ->pluck('ticket_count', 'project_cate');
-        $timeout_num = $ticketModel->counts(['plan_end_at'=>['>',date('Y-m-d H:i:s')]]);
+        $timeout_num = $ticketModel
+            ->where(function ($query) {
+                $query->where(function ($q) {
+                    $q->whereNotNull('end_at')
+                        ->whereColumn('plan_end_at', '>', 'end_at');
+                })->orWhere(function ($q) {
+                    $q->whereNull('end_at')
+                        ->where('plan_end_at', '>', now());
+                });
+            })
+            ->count();
         $timeout_ratio = null;
         $timeout_ratio = null;
         if(!empty($timeout_num)){
         if(!empty($timeout_num)){
             $timeout_ratio = round($timeout_num / $ticket_num, 3);
             $timeout_ratio = round($timeout_num / $ticket_num, 3);