作者 李宇航

合并分支 'lyh-server' 到 'master'

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查看合并请求 !2667
... ... @@ -94,7 +94,19 @@ class TicketCount extends Command
$fastest_time = null;
}
//超时工单数量
$timeout_num = $ticketLogModel->counts(['engineer_id'=>$item['manage_id'],'is_engineer'=>1,'plan_end_at'=>['>',date('Y-m-d H:i:s')]]);
$timeout_num = $ticketLogModel
->where('engineer_id', $item['manage_id'])
->where('is_engineer', 1)
->where(function ($query) {
$query->where(function ($q) {
$q->whereNotNull('end_at')
->whereColumn('plan_end_at', '>', 'end_at');
})->orWhere(function ($q) {
$q->whereNull('end_at')
->where('plan_end_at', '>', now());
});
})
->count();
if(!empty($timeout_num)){
$timeout_ratio = round($timeout_num / $ticket_num, 3);
}
... ... @@ -148,7 +160,19 @@ class TicketCount extends Command
$average_time = round($timeCount / $ticket_num, 3);
}
//超期工单数量
$timeout_num = $ticketLogModel->counts(['engineer_id'=>['in',$manageIdArr],'is_engineer'=>1,'plan_end_at'=>['>',date('Y-m-d H:i:s')]]);
$timeout_num = $ticketLogModel
->where('engineer_id', $item['manage_id'])
->where('is_engineer', 1)
->where(function ($query) {
$query->where(function ($q) {
$q->whereNotNull('end_at')
->whereColumn('plan_end_at', '>', 'end_at');
})->orWhere(function ($q) {
$q->whereNull('end_at')
->where('plan_end_at', '>', now());
});
})
->count();
if(!empty($timeout_num)){
$timeout_ratio = round($timeout_num / $ticket_num, 3);
}
... ... @@ -199,7 +223,17 @@ class TicketCount extends Command
)
->groupBy('p.project_cate')
->pluck('ticket_count', 'project_cate');
$timeout_num = $ticketModel->counts(['plan_end_at'=>['>',date('Y-m-d H:i:s')]]);
$timeout_num = $ticketModel
->where(function ($query) {
$query->where(function ($q) {
$q->whereNotNull('end_at')
->whereColumn('plan_end_at', '>', 'end_at');
})->orWhere(function ($q) {
$q->whereNull('end_at')
->where('plan_end_at', '>', now());
});
})
->count();
$timeout_ratio = null;
if(!empty($timeout_num)){
$timeout_ratio = round($timeout_num / $ticket_num, 3);
... ...