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<?php
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namespace App\Http\Controllers\Aside\WorkOrder;
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use App\Enums\Common\Code;
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use App\Http\Controllers\Aside\BaseController;
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use App\Http\Requests\Aside\WorkOrder\AsideTicketStoreRequest;
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use App\Http\Requests\Aside\WorkOrder\AsideTicketListRequest;
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use App\Http\Requests\Aside\WorkOrder\AsideTicketLogUpdateRequest;
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use App\Http\Requests\Aside\WorkOrder\AsideTicketUpdateRequest;
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use App\Models\WorkOrder\TicketLog;
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use App\Models\WorkOrder\TicketProject;
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use App\Models\WorkOrder\Tickets;
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use Illuminate\Http\Request;
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use Illuminate\Support\Facades\DB;
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class AsideTicketController extends BaseController
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{
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/**
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* Display a listing of the resource.
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*
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* @return \Illuminate\Http\Response
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*/
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public function index(AsideTicketListRequest $request)
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{
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/**
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* 1. 超管看所有工单
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* 2. 其他查看和自己有关的工单
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*/
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$lists = TicketLog::with([
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'ticket.project.projectV6:id,company,title',
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'ticket.logs.engineer:id,name',
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])
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->when($this, function ($query) {
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$role = $this->manage['role'];
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// 超管 role = 1
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if ($role == 1) {
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return $query;
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}
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// 其他角色查自己参与的工单
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return $query->where('engineer_id', $this->manage['id']);
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})
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->when($request->input('project_id') !== null, function ($query) use ($request) {
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// project_id 查 gl_ticket_projects.uuid
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return $query->whereHas('ticket.project', function ($q) use ($request) {
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$q->where('uuid', $request->input('project_id'));
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});
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})
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->when($request->input('status') !== null, function ($query) use ($request) {
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// status 查 gl_tickets.status
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return $query->whereHas('ticket', function ($q) use ($request) {
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$q->where('status', $request->input('status'));
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});
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})
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->when($request->input('search'), function ($query) use ($request) {
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// search 查 gl_tickets.title 或 gl_ticket_projects.title 或 gl_ticket_projects.company_name
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$search = $request->input('search');
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$query->where(function ($q) use ($search) {
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$q->whereHas('ticket', function ($q1) use ($search) {
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$q1->where('title', 'like', '%' . $search . '%');
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})
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->orWhereHas('ticket.project', function ($q2) use ($search) {
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$q2->where('title', 'like', '%' . $search . '%')
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->orWhere('company_name', 'like', '%' . $search . '%');
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});
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});
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})
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->orderBy('id', 'desc')
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->paginate($this->row, ['*'], 'page', $this->page);
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$this->response('success', Code::SUCCESS, $lists);
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}
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public function getProjects($search)
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{
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$projects = TicketProject::with([
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'projectV6:id,company,title',
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])
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->where(function ($query) use ($search) {
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$query->where('title', 'like', '%' . $search . '%')
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->orWhere('company_name', 'like', '%' . $search . '%')
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->orWhereHas('projectV6', function ($q) use ($search) {
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$q->where('company', 'like', '%' . $search . '%')
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->orWhere('title', 'like', '%' . $search . '%');
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});
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})
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->get();
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$this->response('success', Code::SUCCESS, $projects);
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}
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/**
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* Store a newly created resource in storage.
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*
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* @param \Illuminate\Http\Request $request
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* @return \Illuminate\Http\Response
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*/
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public function store(AsideTicketStoreRequest $request)
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{
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$request->validated();
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$project = TicketProject::where('uuid', $request->input('project_id'))->first();
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if ($project->version == 6){
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if ($project->projectV6->delete_status) $this->response('该项目已被删除', Code::USER_MODEL_NOTFOUND_ERROE);
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if ($project->projectV6->extend_type == 5) $this->response('未续费', Code::USER_MODEL_NOTFOUND_ERROE);
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if ($project->projectV6->type == 8) $this->response('项目已归档', Code::USER_MODEL_NOTFOUND_ERROE);
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if ($project->projectV6->site_status == 1) $this->response('站点已关闭', Code::USER_MODEL_NOTFOUND_ERROE);
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}
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$result = DB::transaction(function () use ($request, $project) {
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$ticket = new Tickets();
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$ticket->project_id = $project->id;
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$ticket->title = $request->input('title');
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$ticket->content = $request->input('content');
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// $files = [NULL]
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$files = $request->input('files');
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if (empty($files) || (is_array($files) && count(array_filter($files, function($v){ return !is_null($v); })) === 0)) {
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$ticket->files = null;
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} else {
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$ticket->files = json_encode($files);
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}
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$ticket->submit_side = 1; // 1 for A-side submission
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$ticket->submit_user_id = $this->manage['id'];
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$ticket->submit_username = $this->manage['name'];
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$ticket->save();
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// A 端提工单，都是针对客户提的需求等开发任务；比如翻译，修改页面等。。。
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foreach ($request->input('engineer_ids', []) as $engineer_id) {
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$log = new TicketLog();
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$log->engineer_id = $engineer_id;
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$ticket->logs()->save($log);
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}
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return $ticket;
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});
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$this->response('success', Code::SUCCESS, $result->toArray());
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}
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/**
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* Display the specified resource.
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*
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* @param int $id
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* @return \Illuminate\Http\Response
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*/
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public function show($id)
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{
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$ticket = Tickets::with([
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'logs.engineer',
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'project.projectV6:id,company,title',
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])->find($id);
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if (!$ticket) $this->response('工单不存在', Code::USER_MODEL_NOTFOUND_ERROE);
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if ($this->manage['role'] != 1
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&& $ticket->submit_user_id != $this->manage['id']
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&& $ticket->logs()->where('engineer_id', $this->manage['id'])->count() == 0)
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// 只能查看自己的工单
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$this->response('没有权限查看该工单', Code::USER_PERMISSION_ERROE);
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// TODO 判断是否有查看工单详情权限，待添加
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$this->response('success', Code::SUCCESS, $ticket->toArray());
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}
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/**
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* A端修改工单
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* 1. 邀请协同的同事
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* 2. 审核工单
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*/
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public function update(AsideTicketUpdateRequest $request, $id)
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{
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$request->validated();
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$ticket = Tickets::find($id);
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if (!$ticket) $this->response('工单不存在', Code::USER_MODEL_NOTFOUND_ERROE);
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// 检测修改权限
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if ($ticket->submit_side == 1 && $ticket->submit_user_id != $this->manage['id']) {
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// A端提交的工单，只有提交人可以修改
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$this->response('没有权限操作该工单', Code::USER_PERMISSION_ERROE);
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} elseif ($ticket->submit_side == 2)
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{
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// B端提交的工单，只有第一对接人可以修改
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$log = $ticket->logs()->first();
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if ($log->engineer_id != $this->manage['id'])
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$this->response('没有权限操作该工单', Code::USER_PERMISSION_ERROE);
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}
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// 开始修改
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$result = DB::transaction(function () use ($request, $ticket) {
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if ($request->input('engineer_ids'))
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{
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// 有邀请工程师协同处理
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foreach ($request->input('engineer_ids') as $engineer_id)
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{
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try {
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// 利用唯一索引去重
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$new_log = new TicketLog();
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$new_log->engineer_id = $engineer_id;
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$ticket->logs()->save($new_log);
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}catch (\Exception $exception){}
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}
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}
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$ticket->reply = $request->input('reply', null);
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$ticket->status = $request->input('status', $ticket->status);
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$ticket->save();
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if ($ticket->status == Tickets::STATUS_COMPLETED)
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{
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// 完成工单，把子任务里面未完成的工单改为完成
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$ticket->end_at = now();
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$ticket->logs()->where('status', '<', TicketLog::STATUS_COMPLETED)
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->update(['status' => TicketLog::STATUS_COMPLETED, 'end_at' => now()]);
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}
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return $ticket;
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});
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$this->response('success', Code::SUCCESS, $result->toArray());
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}
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/**
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* Remove the specified resource from storage.
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*
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* @param int $id
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* @return \Illuminate\Http\Response
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*/
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public function destroy($id)
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{
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//
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}
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} |
...
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