合并分支 'workorder' 到 'master'

Workorder



查看合并请求 !2063

+<?php
+
+namespace App\Http\Controllers\Aside\WorkOrder;
+
+use App\Enums\Common\Code;
+use App\Http\Controllers\Aside\BaseController;
+use App\Http\Requests\Aside\WorkOrder\WorkOrderListRequest;
+use App\Http\Requests\Aside\WorkOrder\WorkOrderUpdateRequest;
+use App\Models\WorkOrder\WorkOrder;
+use App\Models\WorkOrder\WorkOrderLog;
+use Illuminate\Support\Facades\DB;
+
+class WorkOrderController extends BaseController
+{
+    /**
+     * A端工单列表
+     * 显示有我参与的工单列表
+     */
+    public function index(WorkOrderListRequest $request)
+    {
+        /*
+         * A端工程师工单列表, 查询我的工单
+         */
+        $request->validated();
+        # manage_id 或 engineer_id 是我
+        $lists = WorkOrderLog::with([
+            'workOrder.logs.manager:id,name',
+        ])
+            ->where('manage_id', $this->manage['id'])
+            ->when($request->has('status'), function ($query) use ($request) {
+                return $query->where('status', $request->input('status'));
+            })
+            ->when($request->has('search'), function ($query) use ($request) {
+                return $query->whereHas('workOrder', function ($q) use ($request) {
+                    $q->where('product', 'like', '%' . $request->input('search') . '%')
+                        ->orWhere('content', 'like', '%' . $request->input('search') . '%');
+                });
+            })
+            ->orderBy('id', 'desc')
+            ->paginate($this->row, ['*'], 'page', $this->page);
+        $this->response('success', Code::SUCCESS, $lists);
+    }
+
+
+    /**
+     * @param WorkOrderListRequest $request
+     * @return void
+     * A端管理员的工单列表
+     */
+    public function manager(WorkOrderListRequest $request)
+    {
+        $request->validated();
+        // 管理员查看所有工单
+        $lists = WorkOrder::with([
+            'user:id,name',
+            'manager:id,name',
+            'engineer:id,name',
+            'logs.manager:id,name',
+        ])
+            ->when($request->has('status'), function ($query) use ($request) {
+                return $query->where('status', $request->input('status'));
+            })
+            ->when($request->has('search'), function ($query) use ($request) {
+                return $query->where('product', 'like', '%' . $request->input('search') . '%')
+                    ->orWhere('content', 'like', '%' . $request->input('search') . '%');
+            })
+            ->orderBy('id', 'desc')
+            ->paginate($this->row, ['*'], 'page', $this->page);
+        $this->response('success', Code::SUCCESS, $lists);
+    }
+
+    /**
+     * A端工单详情
+     *
+     * @param  int  $id
+     * @return \Illuminate\Http\Response
+     */
+    public function show($id)
+    {
+        $workOrder = WorkOrder::with([
+            'logs.manager:id,name',
+            'user:id,name',
+            'manager:id,name',
+            'engineer:id,name',
+        ])->find($id);
+
+        if (!$workOrder)
+            $this->response('工单不存在', Code::USER_MODEL_NOTFOUND_ERROE);
+
+        // TODO 判断是否有查看工单详情权限，待添加
+        $this->response('success', Code::SUCCESS, $workOrder->toArray());
+    }
+
+    /**
+     * A端操作工单，工程师操作的是工单日志
+     * - 工程师：回复工单，自动将拆分给自己的子任务改为完成
+     * - 工单第一对接人：
+     *   - 邀请工程师处理工单
+     *   - 修改工单状态
+     * 若全部子任务完成，则将工单状态改为完成
+     */
+    public function update(WorkOrderUpdateRequest $request, $id)
+    {
+        $request->validated();
+        $log = WorkOrderLog::find($id);  // 拆分的子工单
+        if (!$log) {
+            $this->response('工单不存在', Code::USER_MODEL_NOTFOUND_ERROE);
+        }
+        if ($log->manage_id != $this->manage['id']) {
+            // 只能操作自己的工单
+            $this->response('没有权限操作该工单', Code::USER_PERMISSION_ERROE);
+        }
+        $workOrder = $log->workOrder;
+        $result = DB::transaction(function () use ($request, $workOrder, $log) {
+            if ($request->has('engineer_ids'))
+            {
+                // 有邀请工程师协同处理
+                foreach ($request->input('engineer_ids') as $engineer_id)
+                {
+                    try {
+                        // 利用唯一索引去重
+                        $new_log = new WorkOrderLog();
+                        $new_log->manage_id = $engineer_id;
+                        $workOrder->logs()->save($new_log);
+                        $workOrder->engineer_id = $engineer_id;
+                        $workOrder->save();
+                    }catch (\Exception $exception){}
+                }
+            }
+            if ($request->input('content'))
+            {
+                // 工程师在回复处理结果
+                $log->content = $request->input('content');
+                if ($request->input('files'))
+                    $log->files = $request->input('files');
+                $log->status = WorkOrderLog::STATUS_COMPLETED;
+                $log->end_at = now();
+                $log->save();
+                // 如果所有的子任务都已完成, 则更新工单主表状态
+                $pending = $workOrder->logs()
+                    ->where('status', '<', WorkOrderLog::STATUS_COMPLETED)
+                    ->count();
+                if ($pending == 0)
+                {
+                    $workOrder->status = WorkOrderLog::STATUS_COMPLETED;
+                    $workOrder->save();
+                }
+            }
+            return $log;
+        });
+
+        $this->response('success', Code::SUCCESS, $result->toArray());
+    }
+
+}

+<?php
+
+namespace App\Http\Controllers\Bside\WorkOrder;
+
+use App\Enums\Common\Code;
+use App\Http\Controllers\Bside\BaseController;
+use App\Http\Requests\Aside\WorkOrder\WorkOrderListRequest;
+use App\Http\Requests\Bside\WorkOrder\WorkOrderCreateRequest;
+use App\Http\Requests\Bside\WorkOrder\WorkOrderUpdateRequest;
+use App\Models\Project\Project;
+use App\Models\WorkOrder\WorkOrder;
+use App\Models\WorkOrder\WorkOrderLog;
+use Illuminate\Support\Facades\DB;
+
+class WorkOrderController extends BaseController
+{
+    /**
+     * B端售后工单列表
+     *
+     * @return \Illuminate\Http\Response
+     */
+    public function index(WorkOrder $workOrder, WorkOrderListRequest $request)
+    {
+        $request->validated();
+        $where = [
+            'project_id' => $this->user['project_id'],
+        ];
+        // 分页查询
+        $lists = $workOrder->where($where)
+            ->when($request->input('status'), function ($query) use ($request) {
+                return $query->where('status', $request->input('status'));
+            })
+            ->when($request->input('search'), function ($query) use ($request) {
+                return $query->where('product', 'like', '%' . $request->input('search') . '%')
+                    ->orWhere('content', 'like', '%' . $request->input('search') . '%');
+            })
+            ->orderBy('id', 'desc')->paginate($this->row, ['*'], 'page', $this->page);
+        $this->response('success', Code::SUCCESS, $lists);
+    }
+
+    /**
+     * B端用户提交工单
+     *
+     * @return \Illuminate\Http\Response
+     */
+    public function store(WorkOrderCreateRequest $request)
+    {
+        $request->validated();
+        $result = DB::transaction(function () use ($request) {
+            $workOrder = new WorkOrder;
+            $workOrder->product = $request->input('product');
+            $workOrder->content = $request->input('content');
+            $workOrder->files = json_encode($request->input('files'));
+            $workOrder->project_user_id = $this->user['id'];
+            $workOrder->project_id = $this->user['project_id'];
+            $workOrder->engineer_id = 0;
+            if ($this->project['type'] == 3){
+                // 项目类型是优化推广，项目负责人找优化
+                $seo = Project::find($this->user['project_id'])->deploy_optimize;
+                $workOrder->manage_id = $seo->manager_mid ?? $seo->optimist_mid ?? 0;
+            }else{
+                // 非优化推广项目，项目负责人找技术组长
+                $build = Project::find($this->user['project_id'])->deploy_build;
+                $workOrder->manage_id = $build->leader_mid ?? 0;
+            }
+            $workOrder->save();
+            // 添加工单日志
+            $log = new WorkOrderLog();
+            $log->manage_id = $workOrder->manage_id;
+            $workOrder->logs()->save($log);
+            return $workOrder;
+        });
+        $this->response('success', Code::SUCCESS, $result->toArray());
+    }
+
+    /**
+     * Display the specified resource.
+     *
+     * @param  int  $id
+     * @return \Illuminate\Http\Response
+     */
+    public function show($id)
+    {
+        $workOrder = WorkOrder::with([
+            'logs.manager:id,name',
+            'user:id,name',
+            'manager:id,name',
+            'engineer:id,name',
+        ])->find($id);
+        if (!$workOrder) {
+            $this->response('error', 404, '工单未找到');
+        }
+        if ($workOrder->project_id != $this->user['project_id'] && $workOrder->engineer_id != $this->user['id']) {
+            $this->response('error', 403, '无权限查看该工单');
+        }
+        $this->response('success', Code::SUCCESS, $workOrder->toArray());
+    }
+
+    /**
+     * B端用户修改工单，只能是修改工单状态
+     *
+     * @param  \Illuminate\Http\Request  $request
+     * @param  int  $id
+     * @return \Illuminate\Http\Response
+     */
+    public function update(WorkOrderUpdateRequest $request, $id)
+    {
+        $request->validated();
+        $workOrder = WorkOrder::find($id);
+        if (!$workOrder) {
+            $this->response('error', 404, '工单未找到');
+        }
+        // b端只有自己项目下的账号可以更新工单
+        if ($workOrder->project_id != $this->user['project_id']) {
+            $this->response('error', 403, '无权限更新该工单');
+        }
+        // 更新工单状态
+        $workOrder->status = $request->input('status');
+        $workOrder->save();
+        $this->response('success', Code::SUCCESS);
+    }
+
+}

+<?php
+
+namespace App\Http\Requests\Aside\WorkOrder;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class WorkOrderListRequest extends FormRequest
+{
+    /**
+     * Determine if the user is authorized to make this request.
+     *
+     * @return bool
+     */
+    public function authorize()
+    {
+        return true;
+    }
+
+    /**
+     * Get the validation rules that apply to the request.
+     *
+     * @return array
+     */
+    public function rules()
+    {
+        return [
+            'page' => 'nullable|integer',
+            'size' => 'nullable|integer',
+            'project_id' => 'nullable|integer', // 产品ID
+            'status' => 'nullable|in:0,1,2,3|integer',
+            'search' => 'nullable|string', // 搜索关键词
+        ];
+    }
+}

+<?php
+
+namespace App\Http\Requests\Aside\WorkOrder;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class WorkOrderUpdateRequest extends FormRequest
+{
+    /**
+     * Determine if the user is authorized to make this request.
+     *
+     * @return bool
+     */
+    public function authorize()
+    {
+        return true;
+    }
+
+    /**
+     * Get the validation rules that apply to the request.
+     *
+     * @return array
+     * A端更新售后工单
+     */
+    public function rules()
+    {
+        return [
+            'status' => 'nullable|in:0,1,2,3|integer',
+            'engineer_ids' => 'nullable|array',
+            'content' => 'nullable|string',
+            'files' => 'nullable|array',
+        ];
+    }
+}

+<?php
+
+namespace App\Http\Requests\Bside\WorkOrder;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class WorkOrderCreateRequest extends FormRequest
+{
+    /**
+     * Determine if the user is authorized to make this request.
+     *
+     * @return bool
+     */
+    public function authorize()
+    {
+        return true;
+    }
+
+    /**
+     * Get the validation rules that apply to the request.
+     *
+     * @return array
+     */
+    public function rules()
+    {
+        return [
+            'product' => 'required|string',
+            'content' => 'required|string',
+            'files' => 'nullable|array',
+        ];
+    }
+}

+<?php
+
+namespace App\Http\Requests\Bside\WorkOrder;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class WorkOrderUpdateRequest extends FormRequest
+{
+    /**
+     * Determine if the user is authorized to make this request.
+     *
+     * @return bool
+     */
+    public function authorize()
+    {
+        return true;
+    }
+
+    /**
+     * Get the validation rules that apply to the request.
+     *
+     * @return array
+     */
+    public function rules()
+    {
+        return [
+            'status' => 'required|in:0,1,2,3|integer',
+        ];
+    }
+}

+<?php
+
+namespace App\Models\WorkOrder;
+
+use App\Models\Base;
+use App\Models\Manage\Manage;
+use App\Models\Project\Project;
+use App\Models\User\User;
+
+class WorkOrder extends Base
+{
+    protected $table = 'gl_work_orders';
+
+    const STATUS_PEDDING = 0; // 待处理
+    const STATUS_PROCESSING = 1; // 处理中
+    const STATUS_COMPLETED = 2; // 已完成
+    const STATUS_CLOSED = 3; // 已关闭
+
+
+    /**
+     * 工单操作日志
+     */
+    public function logs()
+    {
+        return $this->hasMany(WorkOrderLog::class, 'work_order_id', 'id');
+    }
+
+    /**
+     * 提交工单的用户
+     */
+    public function user()
+    {
+        return $this->belongsTo(User::class, 'project_user_id', 'id');
+    }
+
+    /**
+     * 工单分配的管理员
+     */
+    public function manager()
+    {
+        return $this->belongsTo(Manage::class, 'manage_id', 'id');
+    }
+
+    /**
+     * 工单分配的工程师
+     */
+    public function engineer()
+    {
+        return $this->belongsTo(Manage::class, 'engineer_id', 'id');
+    }
+
+    /** 工单所属项目 */
+    public function project()
+    {
+        return $this->belongsTo(Project::class, 'project_id', 'id');
+    }
+}

+<?php
+
+namespace App\Models\WorkOrder;
+
+use App\Models\Base;
+use App\Models\Manage\Manage;
+
+class WorkOrderLog extends Base
+{
+    protected $table = 'gl_work_order_logs';
+
+    const STATUS_PEDDING = 0; // 待处理
+    const STATUS_PROCESSING = 1; // 处理中
+    const STATUS_COMPLETED = 2; // 已完成
+    const STATUS_CLOSED = 3; // 已关闭
+
+    /**
+     * 所属工单
+     */
+    public function workOrder()
+    {
+        return $this->belongsTo(WorkOrder::class, 'work_order_id');
+    }
+
+    /**
+     * 分配的工单负责人，工程师等
+     */
+    public function manager()
+    {
+        return $this->belongsTo(Manage::class, 'manage_id', 'id');
+    }
+}

@@ -12,6 +12,7 @@
         "beyondcode/laravel-websockets": "^1.14",
         "doctrine/dbal": "^3.6",
         "fruitcake/laravel-cors": "^2.0",
+        "g4t/swagger": "^4.0",
         "guzzlehttp/guzzle": "^7.0.1",
         "hashids/hashids": "^4.1",
         "intervention/image": "^2.7",

+<?php
+
+return [
+    /*
+    |--------------------------------------------------------------------------
+    | API Title
+    |--------------------------------------------------------------------------
+    |
+    | The title of your API documentation.
+    |
+    */
+    "title" => env("SWAGGER_TITLE", "Globalso V6 Api Documentation"),
+
+    /*
+    |--------------------------------------------------------------------------
+    | API Description
+    |--------------------------------------------------------------------------
+    |
+    | The description of your API.
+    |
+    */
+    "description" => env("SWAGGER_DESCRIPTION", "Laravel autogenerate swagger"),
+
+    /*
+    |--------------------------------------------------------------------------
+    | API Email
+    |--------------------------------------------------------------------------
+    |
+    | The email associated with your API documentation.
+    |
+    */
+    "email" => env("SWAGGER_EMAIL", "bill@ai.cc"),
+
+    /*
+    |--------------------------------------------------------------------------
+    | API Version
+    |--------------------------------------------------------------------------
+    |
+    | The version of your API.
+    |
+    */
+    "version" => env("SWAGGER_VERSION", "3.0.7"),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Documentation Auth
+    |--------------------------------------------------------------------------
+    |
+    | This options to enable documentation auth
+    |
+    */
+    "enable_auth" => false,
+    "username" => "admin",
+    "password" => "pass",
+    "sesson_ttl" => 100000,
+
+    /*
+    |--------------------------------------------------------------------------
+    | Enable Response Schema
+    |--------------------------------------------------------------------------
+    |
+    | Whether to enable response schema or not.
+    |
+    */
+    "enable_response_schema" => true,
+
+    "suggestions_select_input" => false,
+
+    "load_from_json" => false,
+
+    /*
+    |--------------------------------------------------------------------------
+    | Authentication Middlewares
+    |--------------------------------------------------------------------------
+    |
+    | List of middleware names used for authentication.
+    |
+    */
+    "auth_middlewares" => [
+        "auth",
+        "auth:api",
+        "aloginauth",
+        "bloginauth",
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | API URL
+    |--------------------------------------------------------------------------
+    |
+    | The URL path for accessing your API documentation.
+    |
+    */
+    "url" => env("SWAGGER_URL", "swagger/documentation"),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Issues URL
+    |--------------------------------------------------------------------------
+    |
+    | The URL path for accessing issues related to your API documentation.
+    |
+    */
+    "issues_url" => env("SWAGGER_ISSUE_URL", "swagger/issues"),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Enable Swagger
+    |--------------------------------------------------------------------------
+    |
+    | Whether Swagger is enabled or not.
+    |
+    */
+    "enable" => env('SWAGGER_ENABLED', true),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Show Prefix
+    |--------------------------------------------------------------------------
+    |
+    | List of prefixes to show in Swagger.
+    |
+    */
+    "show_prefix" => [],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Include Web Routes
+    |--------------------------------------------------------------------------
+    |
+    | If you want to includes web.php routes, then enable this
+    |
+    */
+    "include_web_routes" => env('SWAGGER_INCLUDE_WEB_ROUTES', true),
+
+
+    /*
+    |--------------------------------------------------------------------------
+    | API Versions
+    |--------------------------------------------------------------------------
+    |
+    | List of versions to show in Swagger.
+    |
+    */
+    "versions" => [
+        "all",
+        // "v1"
+    ],
+
+    "default" => "all",
+
+
+    /*
+    |--------------------------------------------------------------------------
+    | Servers
+    |--------------------------------------------------------------------------
+    |
+    | List of servers associated with your API.
+    |
+    */
+    "servers" => [
+        [
+            "url" => env("APP_URL"),
+            "description" => "localhost"
+        ]
+    ],
+
+
+    /*
+    |--------------------------------------------------------------------------
+    | Security Schemes
+    |--------------------------------------------------------------------------
+    |
+    | Security schemes used in your API.
+    |
+    */
+    "security_schemes" => [
+        "APIKeyHeader" => [
+            "type" => "apiKey",
+            "name" => "token",
+            "in" => "header"
+        ],
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Spatie Query Builder
+    |--------------------------------------------------------------------------
+    |
+    | Enable it if you using Spatie query builder package to add spatie filters in all GET routes.
+    |
+    */
+    "spatie_query_builder" => false,
+
+
+    /*
+    |--------------------------------------------------------------------------
+    | Status
+    |--------------------------------------------------------------------------
+    |
+    | HTTP response statuses for various methods.
+    |
+    */
+    "status" => [
+        "GET" => [
+            "200" => [
+                "description" => "Successful Operation",
+            ],
+            "404" => [
+                "description" => "Not Found"
+            ]
+        ],
+        "POST" => [
+            "200" => [
+                "description" => "Successful Operation",
+            ],
+            "422" => [
+                "description" => "Validation Issues"
+            ]
+        ],
+        "PUT" => [
+            "200" => [
+                "description" => "Successful Operation",
+            ],
+            "404" => [
+                "description" => "Not Found"
+            ],
+            "405" => [
+                "description" => "Validation exception"
+            ]
+        ],
+        "PATCH" => [
+            "200" => [
+                "description" => "Successful Operation",
+            ],
+            "404" => [
+                "description" => "Not Found"
+            ],
+            "405" => [
+                "description" => "Validation exception"
+            ]
+        ],
+        "DELETE" => [
+            "200" => [
+                "description" => "successful Operation",
+            ],
+            "404" => [
+                "description" => "page Not Found"
+            ]
+        ],
+    ],
+
+];

-<?php
-
-use Illuminate\Database\Migrations\Migration;
-use Illuminate\Database\Schema\Blueprint;
-use Illuminate\Support\Facades\Schema;
-
-class CreatePasswordResetsTable extends Migration
-{
-    /**
-     * Run the migrations.
-     *
-     * @return void
-     */
-    public function up()
-    {
-        Schema::create('password_resets', function (Blueprint $table) {
-            $table->string('email')->index();
-            $table->string('token');
-            $table->timestamp('created_at')->nullable();
-        });
-    }
-
-    /**
-     * Reverse the migrations.
-     *
-     * @return void
-     */
-    public function down()
-    {
-        Schema::dropIfExists('password_resets');
-    }
-}

-<?php
-
-use Illuminate\Database\Migrations\Migration;
-use Illuminate\Database\Schema\Blueprint;
-use Illuminate\Support\Facades\Schema;
-
-class CreateFailedJobsTable extends Migration
-{
-    /**
-     * Run the migrations.
-     *
-     * @return void
-     */
-    public function up()
-    {
-        Schema::create('failed_jobs', function (Blueprint $table) {
-            $table->id();
-            $table->string('uuid')->unique();
-            $table->text('connection');
-            $table->text('queue');
-            $table->longText('payload');
-            $table->longText('exception');
-            $table->timestamp('failed_at')->useCurrent();
-        });
-    }
-
-    /**
-     * Reverse the migrations.
-     *
-     * @return void
-     */
-    public function down()
-    {
-        Schema::dropIfExists('failed_jobs');
-    }
-}

@@ -4,7 +4,7 @@ use Illuminate\Database\Migrations\Migration;
 use Illuminate\Database\Schema\Blueprint;
 use Illuminate\Support\Facades\Schema;
 
-class CreatePersonalAccessTokensTable extends Migration
+class CreateWorkOrdersTable extends Migration
 {
     /**
      * Run the migrations.
@@ -13,15 +13,21 @@ class CreatePersonalAccessTokensTable extends Migration
      */
     public function up()
     {
-        Schema::create('personal_access_tokens', function (Blueprint $table) {
+        Schema::create('gl_work_orders', function (Blueprint $table) {
             $table->id();
-            $table->morphs('tokenable');
-            $table->string('name');
-            $table->string('token', 64)->unique();
-            $table->text('abilities')->nullable();
-            $table->timestamp('last_used_at')->nullable();
             $table->timestamps();
+            $table->string('product')->nullable()->comment('相关产品，工单类型');
+            $table->longText('content')->comment('工单图文描述');
+            $table->json('files')->nullable()->comment('附件');
+            $table->integer('status')->index()->default(0)->comment('工单状态，0:待处理, 1:处理中，2:已完成, 3:已关闭');
+            $table->integer('project_user_id')->index()->comment('客户ID');
+            $table->integer('project_id')->index()->comment('项目ID');
+            $table->integer('manage_id')->index()->comment('A端项目负责人ID, gl_manage 表ID');
+            $table->integer('engineer_id')->index()->comment('处理技术，工程师id, gl_manage 表ID');
+            $table->timestamp('end_at')->nullable()->comment('完成时间');
         });
+        # 添加表注释
+        \Illuminate\Support\Facades\DB::statement("ALTER TABLE gl_work_orders comment '工单表'");
     }
 
     /**
@@ -31,6 +37,6 @@ class CreatePersonalAccessTokensTable extends Migration
      */
     public function down()
     {
-        Schema::dropIfExists('personal_access_tokens');
+        Schema::dropIfExists('gl_work_orders');
     }
 }

@@ -4,7 +4,7 @@ use Illuminate\Database\Migrations\Migration;
 use Illuminate\Database\Schema\Blueprint;
 use Illuminate\Support\Facades\Schema;
 
-class CreateUsersTable extends Migration
+class CreateWorkOrderLogsTable extends Migration
 {
     /**
      * Run the migrations.
@@ -13,15 +13,19 @@ class CreateUsersTable extends Migration
      */
     public function up()
     {
-        Schema::create('users', function (Blueprint $table) {
+        Schema::create('gl_work_order_logs', function (Blueprint $table) {
             $table->id();
-            $table->string('name');
-            $table->string('email')->unique();
-            $table->timestamp('email_verified_at')->nullable();
-            $table->string('password');
-            $table->rememberToken();
             $table->timestamps();
+            $table->integer('work_order_id')->index();
+            $table->integer('manage_id')->comment('gl_manage 表ID，操作人ID');
+            $table->boolean('ding')->default(false)->comment('是否钉钉通知');
+            $table->longText('content')->nullable()->comment('处理结果，图文描述');
+            $table->json('files')->nullable()->comment('附件');
+            $table->integer('status')->index()->default(0)->comment('工单状态，0:待处理, 1:处理中, 2:已完成');
+            $table->timestamp('end_at')->nullable()->comment('完成时间');
+            $table->unique(['work_order_id', 'manage_id'], 'work_order_manage_unique');  # 唯一索引，防止同一工单被同一人多次操作，同一工单，可以多人协作
         });
+        \Illuminate\Support\Facades\DB::statement('ALTER TABLE gl_work_order_logs comment "工单操作日志表，分配工程师时创建，工程师完成时修改状态"');
     }
 
     /**
@@ -31,6 +35,6 @@ class CreateUsersTable extends Migration
      */
     public function down()
     {
-        Schema::dropIfExists('users');
+        Schema::dropIfExists('gl_work_order_logs');
     }
 }

@@ -246,6 +246,13 @@ Route::middleware(['aloginauth'])->group(function () {
         Route::post('/save_follow', [Aside\Task\TaskController::class, 'save_follow'])->name('admin.task_save_follow');
         Route::any('/getUserTaskList', [Aside\Task\TaskController::class, 'getUserTaskList'])->name('admin.task_getUserTaskList');
     });
+    // 售后工单
+    Route::prefix('workorder')->group(function () {
+        Route::get('/', [Aside\WorkOrder\WorkOrderController::class, 'index'])->name('admin.workorder.index')->summary('A端工程师的工单列表');
+        Route::get('/manager', [Aside\WorkOrder\WorkOrderController::class, 'manager'])->name('admin.workorder.manager')->summary('A端管理员的工单列表');
+        Route::get('/{id}', [Aside\WorkOrder\WorkOrderController::class, 'show'])->name('admin.workorder.show')->summary('A端工单详情');
+        Route::post('/{id}', [Aside\WorkOrder\WorkOrderController::class, 'update'])->name('admin.workorder.update')->summary('A端更新工单');
+    });
     //服务器配置
     Route::prefix('devops')->group(function () {
         Route::any('/', [Aside\Devops\ServerConfigController::class, 'lists'])->name('admin.devops.lists');

@@ -269,6 +269,15 @@ Route::middleware(['bloginauth'])->group(function () {
             Route::any('/save',[\App\Http\Controllers\Bside\Setting\WebSettingAmpController::class, 'save'])->name('amp_save');
         });
     });
+
+    // 售后工单
+    Route::prefix('workorder')->group(function () {
+        Route::get('/', [\App\Http\Controllers\Bside\WorkOrder\WorkOrderController::class, 'index'])->name('workorder.index')->summary('B端售后工单列表');
+        Route::post('/', [\App\Http\Controllers\Bside\WorkOrder\WorkOrderController::class, 'store'])->name('workorder.store')->summary('B端创建工单');
+        Route::get('/{id}', [\App\Http\Controllers\Bside\WorkOrder\WorkOrderController::class, 'show'])->name('workorder.show')->summary('B端查看工单');
+        Route::post('/{id}', [\App\Http\Controllers\Bside\WorkOrder\WorkOrderController::class, 'update'])->name('workorder.update')->summary('B端完结工单');
+    });
+
     //产品
     Route::prefix('product')->group(function () {
         //产品