gx

@@ -9,7 +9,9 @@
 
 namespace App\Console\Commands\Ticket;
 
+use App\Models\Manage\BelongingGroup;
 use App\Models\Manage\ManageHr;
+use App\Models\Ticket\TicketDailyDeptCount;
 use App\Models\Ticket\TicketDailyManageCount;
 use App\Models\WorkOrder\TicketLog;
 use App\Models\WorkOrder\TicketProject;
@@ -33,6 +35,11 @@ class TicketCount extends Command
      */
     protected $description = '日统计工单';
 
+    public $belong = [
+        1 => [1,2,3,4,5,6,7,8,9],
+        2 => [10,11,12],
+    ];
+
     /**
      * @remark :统计脚本
      * @name   :handle
@@ -41,7 +48,16 @@ class TicketCount extends Command
      * @time   :2025/8/7 17:45
      */
     public function handle(){
-
+        $action = $this->argument('action');
+        if($action == 'manage_action'){
+            $this->manage_action();
+        }
+        if($action == 'dept_action'){
+            $this->dept_action();
+        }
+        if($action == 'yesterday_daily_action'){
+            $this->yesterday_daily_action();
+        }
     }
 
     /**
@@ -57,7 +73,7 @@ class TicketCount extends Command
         $date = date('Y-m-d');
         $ticketManageCountModel = new TicketDailyManageCount();
         foreach ($manageList as $item){
-            $this->output('执行的人员名称/id：'.$item['name'].'/'.$item['manage_id']);
+            $this->output('按人员统计：执行的人员名称/id：'.$item['name'].'/'.$item['manage_id']);
             $ticketLogModel = new TicketLog();
             $ticket_num = $ticketLogModel->counts(['engineer_id'=>$item['manage_id'],'is_engineer'=>1]);
             //工单总时长
@@ -66,6 +82,7 @@ class TicketCount extends Command
             if(!empty($timeCount)){
                 $average_time = round($timeCount / $ticket_end_num, 2);
             }
+            //最快完成的时间
             $fastest_time = $ticketLogModel->formatQuery(['engineer_id'=>$item['manage_id'],'is_engineer'=>1,'end_at'=>['!=',null]])->min('end_time');
             //超时工单数量
             $timeout_num = $ticketLogModel->counts(['end_at'=>null,'plan_end_at'=>['>',date('Y-m-d H:i:s')]]);
@@ -94,6 +111,76 @@ class TicketCount extends Command
     }
 
     /**
+     * @remark :按技术组统计数据
+     * @name   :dept_action
+     * @author :lyh
+     * @method :post
+     * @time   :2025/8/8 11:48
+     */
+    public function dept_action(){
+        $belongingGroupModel = new BelongingGroup();
+        $groupList = $belongingGroupModel->list(['id'=>['in',[1,2,3,4,5,6,7,8,9]]],'id',['id','name']);
+        $manageHrModel = new ManageHr();
+        $ticketLogModel = new TicketLog();
+        $ticketDailyDeptModel = new TicketDailyDeptCount();
+        $date = date('Y-m-d');
+        foreach ($groupList as $item){
+            $this->output('组统计：执行的组/id：'.$item['name'].'/'.$item['id']);
+            $manageIdArr = $manageHrModel->selectField(['belong_group'=>$item['id'],'status'=>1],'manage_id');
+            $ticket_num = $ticketLogModel->counts(['engineer_id'=>['in',$manageIdArr],'is_engineer'=>1]);
+            $timeCount = $ticketLogModel->formatQuery(['engineer_id'=>['in',$manageIdArr],'is_engineer'=>1])->sum('end_time');
+            $average_time = round($timeCount / $ticket_num, 2);
+            $data = [
+                'date'=>$date,
+                'dept_id'=>$item['id'],
+                'dept_name'=>$item['name'],
+                'ticket_num'=>$ticket_num ?? 0,
+                'average_time'=>$average_time
+            ];
+            $deptInfo = $ticketDailyDeptModel->read(['date'=>$date,'dept_id'=>$item['id']],['id']);
+            if($deptInfo === false){
+                $ticketDailyDeptModel->addReturnId($data);
+            }else{
+                $ticketDailyDeptModel->edit($data,['id'=>$deptInfo['id']]);
+            }
+        }
+        return true;
+    }
+
+    /**
+     * @remark :
+     * @name   :daily_action
+     * @author :lyh
+     * @method :post
+     * @time   :2025/8/8 14:33
+     */
+    public function yesterday_daily_action(){
+        $ticketModel = new Tickets();
+        $date = Carbon::yesterday()->toDateString(); // "2025-08-07"
+        $ticket_num = $ticketModel->counts(['id'=>['!=',0]]);
+        $add_num = $ticketModel->counts(['created_at'=>['between',[$date.' 00:00:00',$date.' 23:59:59']]]);
+        $untreated_num = $ticketModel->counts(['end_at'=>null]);
+        $processed_num = $ticketModel->counts(['end_at'=>['between',[$date.' 00:00:00',$date.' 23:59:59']]]);
+        $submit_a_side = $ticketModel->formatQuery(['submit_side'=>1])->sum('submit_side');
+        $submit_b_side = $ticketModel->formatQuery(['submit_side'=>2])->sum('submit_side');
+        $data = [
+            'date' => $date,
+            'ticket_num'=>$ticket_num,
+            'add_num'=>$add_num,
+            'untreated_num'=>$untreated_num,
+            'processed_num'=>$processed_num,
+            'source'=>json_encode(['a'=>$submit_a_side,'b'=>$submit_b_side]),
+        ];
+        $ticketInfo = $ticketModel->read(['date'=>$date],['id']);
+        if($ticketInfo === false){
+            $ticketModel->addReturnId($data);
+        }else{
+            $ticketModel->edit($data,['id'=>$ticketInfo['id']]);
+        }
+        return true;
+    }
+
+    /**
      * @remark :日志
      * @name   :output
      * @author :lyh